All merchandise sales are final. Grapevine does not provide refunds, returns, or exchanges for any products purchased through this website. Customers are advised to review their selections carefully prior to completing a transaction.

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In the event that an item is received in damaged or defective condition, notice must be provided to Grapevine in writing within seven (7) calendar days of delivery. Upon timely receipt of such notice, Grapevine may, at its sole discretion, issue a replacement or store credit. No cash refunds will be issued under any circumstances.

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By purchasing from this website, you acknowledge and agree to the terms of this No Refund Policy.